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POLICIES

DELIVERY & RETURNS

Clear information for product delivery, workshop collection and change-of-mind returns.

 

ORDER INFORMATION

DELIVERY, COLLECTION & RETURNS.

DELIVERY — South East Queensland locations only.
COLLECTION — By arrangement from 340 South Pine Road, Brendale. Mon–Thu 7:00am–2:30pm; Fri 7:00am–12:30pm.
RETURNS — Standard, brand-new and unused products only. Request within 7 days of delivery or collection.
EXCLUSIONS — Custom and made-to-order products cannot be returned for change of mind.
YOUR RIGHTS — These terms do not limit rights under Australian Consumer Law.

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DELIVERY

SOUTH EAST QUEENSLAND

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COLLECTION

BRENDALE WORKSHOP

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RETURNS

REQUEST WITHIN 7 DAYS

NEED HELP?

LET’S SORT OUT DELIVERY OR A RETURN.

Contact our team before arranging delivery, collection or returning a product. We’ll confirm the next steps for your order.

IDEAL STEEL

Structural and architectural steel fabrication for builders, architects and developers across South East Queensland.

CONTACT

07 3205 6306

sales@idealsteel.com.au

340 South Pine Rd, Brendale QLD 4500

Mon–Thu 7:00am–2:30pm

Fri 7:00am–12:30pm

© 2026 Ideal Steel, a trading name of DLVB Pty Ltd · ABN 92 669 652 386

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